Technical support
Also after you have started working with your wavefront sensor or instrument, we are here for you – please contact
support(at)optocraft.de
and provide the following information along with your request:
- serial number of your sensor or instrument
- your SHSWorks version
- a measurement in shz- or sha-format
Quick first help oftentimes is possible via remote access. For this we use Team-Viewer (download the client here).
Getting started
You can easily do the first steps alone – we provide detailed documentation on the start up of a wavefront sensor or system. Of course we are there for your, should you have questions on how to bring your Shack-Hartmann instrument into service or on your specific application Furthermore we offer remote or on-site trainings and can also do the installation of your system directly for you.Calibration services
In our labs we have the possibility to re-calibrate your SHSLab wavefront sensor. That way, you receive a direct up-to-date confirmation of the performance of your Shack-Hartmann sensor or system.
For calibration of your SHSOphthalmic-instrument we offer lenses with certified refractive power. On our internal calibration stands, we can do a factory calibration of the refractive power of individual lenses.
Remark: Optocraft is not an accredited lab. However, Optocraft factory calibration of refractive power is traceable to standards.
